Chapter 15 – Quiz (optional)

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• decisions will be based on partial information and emotions will increase during your decision-making process. Your team will have a difficult time making a good decision.
• they won’t make a personal connection to the situation. They will engage more as bystanders rather than as vested problem-solvers.
• teams will miss the opportunity to push thinking and make the best possible decision.
• your team will become frustrated that your process is stalled or spinning.